Refund policy
Refund Policy
At Ace Run Club, we take pride in producing high-quality apparel in limited quantities. To reduce waste and maintain the integrity of our small-batch releases, all sales are final.
Returns & Exchanges
We do not offer returns, refunds, or exchanges for any reason, including:
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Incorrect size selection
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Change of mind
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Preference changes after purchase
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Missed local pickup
Please review all product information carefully before placing your order. If you have any questions regarding sizing, fit, or product details, we encourage you to contact us before purchasing.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order.
Please include:
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Your order number
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A description of the issue
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Clear photos of the item
We will review each case individually and work to make it right when applicable.
Shipping
Once an order has been shipped, Ace Run Club is not responsible for delays caused by the shipping carrier, lost packages, or incorrect shipping information provided at checkout.
Local Pickup
Customers who select Local Pickup must collect their order at the designated Ace Run Club pickup location and time.
If you are unable to attend, please contact us to arrange an alternative pickup or shipping option. Additional shipping charges may apply.
Contact
For any questions regarding your order, please contact us through our Contact page or Instagram @acerunclubhtx.
Thank you for supporting Ace Run Club.
Run Club. Community. Lifestyle.